We, Hiveloop Technology Private Limited strictly do not allow any counterfeit product to be listed on the udaan Platform ('Platform', 'We', 'udaan'). By accessing, browsing, or otherwise using the Platform or using the Services, including listing of products, any person either by themselves or through their representatives intending to offer products for sale through the Platform ('Seller') agrees to accept and be bound by and fully comply with this Anti-Counterfeiting Policy.
'Counterfeit product' would mean any product which is a fake or a replica or anything that has been produced illegally, duplicated, bootlegged, copied to pass off as being an original product or anything that may violate third party intellectual property rights.
Seller(s) may be asked to provide documentation such as invoices or any other relevant document depending upon the circumstances to prove authenticity of the products in their listing(s) along with a notarized declaration affirming that the products under their listing(s) are genuine and authentic. Failure to provide the aforesaid documentation within 72 hours may result in the suspension or termination of the Seller's listing(s).
In the event, the listing(s) of the seller are found to be of counterfeit products, We may take all actions such as but not limited to suspending or terminating the account of the seller, removing any or all product listings of the seller, withholding or forfeiting payments of the seller or any other action that may be deemed necessary. This shall be without any admission of any liability and without prejudice to the Platform's rights, remedies or defenses, all of which are expressly reserved with udaan. The Sellers listing such counterfeit products may also be independently subject to civil and criminal proceedings initiated by third party rights holders.