Last Updated On 2nd May 2020
Seller will pay to Udaan, if applicable, fee for use and access of the Platform (referred to as ‘Platform Fee’). Platform Fee will be ascertained based on the criteria determined by Udaan and communicated to the seller, from time to time.
The applicable Platform Fee shall be as communicated by Udaan to the seller(s), from time to time, via the Platform or through such other mode of communication as may be determined by Udaan in its sole discretion. It shall be the seller’s responsibility to routinely check on such Platform Fee. In the event you continue to use the Platform, it shall be deemed that you have agreed to such change in the Platform Fee.
The Platform Fee shall be exclusive of all applicable taxes (including Goods and Services Tax).
Udaan may charge the Seller for any cancellation of the orders, and/or for other services availed by Seller from Udaan, including but not limited to, advertisement services.
Udaan shall issue the invoice for Platform Fee and other charges (if any), on the Seller, and the Seller shall make payment of the same to Udaan and the parties hereby agree that the Seller alone shall be responsible for ensuring that Platform Fee is paid to Udaan. The Seller may however authorize any third party service provider engaged by the Seller (who may collect or receive payment for or from the Seller, and advise that a part thereof be remitted by such third party service provider as Platform Fee to Udaan on behalf of the Seller).
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Sachin Kumar B
No. 1090 G, 18th Cross, 14th Main,
Sector 3, HSR Layout, Bangalore – 560102.
Time: Mon - Sat (10:00 AM - 07:00 PM)
IP Infringement Policy
Notice and Procedure for Making Claims of Right Infringements
We respect third parties Intellectual Property Rights. If your rights are being infringed, you notify us by submitting the Notice Form attached to this policy
Upon receipt of a Notice Form we may take certain actions, such as informing the users about the infringing content or removing information without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Udaan the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Udaan for all claims brought by a third party against Udaan arising out of or in connection with the submission of a Notice Form.
Note on Third Party User Listings: Please keep in mind that Third Party User listings are merely hosted on Udaan and are posted solely by the Third Party Users who may be contacted via their "User Information" page, accessible from any of their listings.
Important Warning: giving false, misleading or inaccurate information in the Notice Form to Udaan may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
If you believe that your rights are being violated by an information on the Udaan, you may fill out and submit the Notice Form (below). This form needs to be signed can be sent via E-mail PDF to the Grievance Officer:
e-mail: [email protected]
Subject Line: Notice of Infringement
(We will accept a signed PDF via e-mail with the subject line "Notice of Infringement").
Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
I, [INSERT FULL NAME AND TITLE] of [COMPANY NAME, IF APPLICABLE], state as follows: